Richard Carter Ltd

Richard Carter Ltd has maintained a longstanding partnership with Expect Distribution, relying on their pallet delivery services for over 20 years. Due to the nature of our manufactured products, the majority of the pallets we handle are non-standard, or "ugly" pallets. Throughout our partnership, Expect Distribution has consistently demonstrated flexibility and accommodation in receiving and handling these non-conventional pallets, surpassing our expectations!

We have opted for the 48-hour delivery service and have consistently experienced seamless collections at the specified times, as well as prompt and punctual deliveries. The introduction of the new portal has further streamlined our logistical processes, providing us with all the necessary information in a user-friendly manner.

Furthermore, our dedicated Account Manager, Joanne, has consistently provided invaluable assistance with a high degree of professionalism and courtesy. This level of service is reflective of the entire customer services division at Expect Distribution, demonstrating a commitment to excellence in every interaction.

In conclusion, the reliability, flexibility, and professionalism exhibited by Expect Distribution have greatly contributed to the efficiency of our operations. We look forward to continuing our successful partnership for years to come.