Internships

“I was originally attracted to Expect as it was one of the smaller companies on the Novus employer list, so I thought I would be closer to the action. I honestly think this has been a really significant part of my development, as a lot of my friends who had joined large corporates shared that they felt isolated. I also lived locally – meaning I could achieve a good work life balance too.

Even at this early stage of my career, I was trusted to support in covering more senior members of the team in their absence, giving me a real variety in my work and allowing me to make a real difference! Whilst it was challenging at times, my colleagues and managers always tried to find ways to push me out of my comfort zone.

After graduating I joined Expect permanently, in the Customer Care team. In more recent times I am proud to say I have secured a promotion to Palletline Supervisor, where I now manage a team. I work very closely with our partner, striving for continuous improvement in all that we do. This also led to my most recent achievement where I was awarded the Rising Star award at the Pallet Line Awards - a very proud moment for me!”

“I began my internship with the Transport team, answering phone calls from our Professional Drivers whilst they were on the road completing their daily deliveries and collections. This role pushed me out my comfort zone seeing my confidence and communication skills grow.

During my induction, I was given the opportunity to experience what it is like as a Professional Driver. Seeing this first-hand enabled me to really understand the role, learning about their challenges out on the road and how what we could do back in the office to help and support them.

In the later part of the programme, I moved to another Expect location and undertook a placement with the Warehousing team. My role was supporting with administrative requirements for a number of client accounts. I was also fortunate enough to be able to work at this location during a period of considerable growth following an acquisition. I was tasked with supporting the onboarding of these new accounts to successfully integrate them into our operation and ensure their service expectations where met.

My advice to anyone thinking of applying for the Intern Programme would be - just go for it! Make the most of every opportunity. You never know your potential until you try and as someone who had no sector experience before, I am now proud to be able to support others in progressing their career here too.”