Lindam have worked closely with Expect Distribution for over 10 years as a transport provider. We were also one of their first storage customers at the new site.
From my first visit to the site I could see that Expect had also developed a professional storage business with advanced stock control systems.
The new warehouse is fantastic but they also provide the right personnel to deliver us with a first rate customer care service for both storage and distribution. Thanks for the excellent service.
We have been working with Expect Distribution for over five years. During this time we have seen major improvements to the service we offer our own customers due to the focus Expect put on customer care.
Having worked with other carriers, and experiencing poor service, working with Expect Distribution and their employees is a pleasure and allows us to run our business with confidence.
We have now used the services of Expect Distribution for nearly 20 years. I honestly believe that there is no other distribution company which can deal with our work as effectively as they do.
Customer service is second to none, KPI’s near 100% every month. Customers constantly comment on how professional our carrier is.
I have found Expect to be a thoroughly professional distribution company who take pride in every aspect of service they deliver. Communication is one of the corner stones of ensuring that a working relationship is successful. In this respect Expect go beyond the industry standard.
In an unstable climate, it is a great comfort to know that i am working with a company that will work with us to reduce cost without risking service.
Expect Distribution have been our chosen distribution partner for over 10 years. We have been impressed by Expects intelligent use of technology to enhance higher levels of customer service, but it is the people who work at Expect who really make the difference – we find the same level of commitment in senior managers, admin team or delivery drivers.